WEBVTT

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What an incredible transformation.

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When I got here last night
and saw this amazing team at work

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I thought that this time
there’s no way we’ll be finished.

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And yet we were.

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The unique thing about Ingvar
and the kind of leader he was

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was his fundamental belief
that all co-workers,

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whatever their job,
were equally important.

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There is an excellent approach.

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The question is,
is there any better approach

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than the good example?

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No approach is better
than the good example.

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I think that’s
an important truth.